Why IT Pilots?
Don't trust just anyone with your business information systems. Trust an IT Pilot.
About the Company
Complete Computer IT support, security, antivirus & backup solutions.
You hired your employees because of their skills and experience. Let us handle your technology systems and free your employees to concentrate on the jobs they were hired to do. IT Pilots offers remote and in-person consulting, implementation, repair, and maintenance. Specializing in all aspects of business computing, we are your choice for affordable, high-quality technology solutions, including:
- Workstation and server hardware repair
- Software sales and support
- Backup and recovery
- Implementation and auditing
- Complete cyber security solution
- 24-hour support emergency response
- Network and Fibre optic cabling and installations
As the modern workplace continues to break free of ‘the office’, IT Pilots also offers information technology solutions for the smart home. We’re experts at implementing custom-built software operating systems, antivirus, and productivity tools. We are also your choice for security camera, surveillance, intrusion, and access control systems. It is our mission to help small to large businesses out of the IT badlands. Our solutions are tailored to your needs, with affordability as a primary goal. If there’s a free solution, we’ll provide it.
Do you want peace of mind knowing that your technology runs smoothly and efficiently? We have the expertise to help you succeed. We’re knowledgeable, approachable, accountable, and very good at what we do. Contact us today and let us show you.
Meet the Specialists
Team Leaders, say hello to your IT Pilots.
migrations and information solutions support.
Stuart Atkinson, P.Eng.
President and Founder
Stuart has a Bachelor of Engineering Science degree from The University of Western Ontario, and is a licensed Ontario Professional Engineer. He has a strong business background in corporate information systems. Experience in custom programming in Geotechnical engineering in the fields of construction and mining as a professional engineering consultant, since 1992. Founded Atkinson Computer Developments in 2001, in development of his corporate computer systems consulting since 1997. Further developed a collection of Information Technology specialists, called IT Pilots, to outsource corporate information systems, that exceeds the expectations of our clients. Stuart is also a Boeing 777 pilot at Air Canada. Stuart’s aviation experience since the age of 16, and engineering computer science background, have created a unique skill in computer system logistics for companies in Aerospace and Engineering. Stuart provided computer consulting since the age of 14 to his father’s law firm.
Josh Lipman
Operations Manager
Josh is our operations manager. He is the team leader, that keeps IT Pilots accountable to our customers, and all the parts working together. Josh has been with IT Pilots since 2010. With a well-developed sense of end-user experience, his personal goal is to implement technology solutions that cut operating costs, create room for growth by leveraging new capabilities, and at the same time deliver a satisfying overall experience to both the business and its clients. Josh graduated from the Computer Networking and Technical Support program at Seneca College.
David Lavigne
Business Development Manager
At IT Pilots, David is the Business Development Manager and a previous graduate of the New Brunswick Community College. He has held several leadership roles in various industries including retail, software, hospitality, and a business owner. As a self-proclaimed ‘Jack of all trades’, David is highly skilled in negotiation, operations management, technology, coaching, marketing, and sales. Every challenge he faces is met with a smile, and he provides every team member with the opportunity to grow and learn during the course of their roles. He is passionate about supporting causes such as Mental Health and Multiple Sclerosis. He has been married for 15 years and is the father of four and known as “papa” to a beautiful granddaughter.
Mitch Newman
Senior Security Consultant
Having a CISSP certification and with over 10 years of experience in the field, Mitch has the skills and expertise necessary to meet your technical needs. Since joining the IT Pilots team in 2017 as the Senior Security Consultant, Mitch has increased our efficiency with upgrades to centralized services, resulting in an enhanced customer experience and increased security. Mitch continues to be a creative problem-solver who is determined to deliver excellent customer service. Outside of work, for 6 + years, Mitch is a volunteer member of the Para Marine Search and Rescue organization. He also enjoys road trips, hiking, exploring new places and trying new foods.
Nik Pentchev
Senior IT Analyst, Network Infrastructure
Nik is a graduate of the Computer Systems Analyst program at George Brown College. Nik has worked in the IT industry since 2005, but his experience troubleshooting computers dates back even further. He has extensive experience designing and implementing both wired and wireless network topologies. Highly skilled in hardware support and maintenance, he is a go to for time sensitive projects and issues requiring critical problem solving. Outside of work, Nik is passionate about history, mechanics, cooking and you may even catch him kicking around a soccer ball with his two children.
Greg McCarthy
Senior IT Analyst
Having graduated from Seneca College in Computer Systems Technology, Greg has been with IT Pilots since 2010. In his role as Senior Analyst, Greg serves as a technical expert within his field of assignment, providing guidance and direction to other professionals and customers. His analytical and problem-solving skills, coupled with his attention to detail, make him the go-to guy when it comes to getting things done. No matter what issue you are having, Greg is always happy to help and won’t give up until it’s resolved. Aside from work, Greg enjoys spending time with his partner and son. You might even find him exploring new foods and recipes, playing hockey or a video game with his friends.
Thomas Shingler
IT Analyst
While studying at Georgian College, Thomas completed his Diploma in Computer Systems Networking (CSTN) and continued his studies to attain a Postgraduate Diploma in Information Systems Security (INSS), both with honours. He joined IT Pilots for his final work term, and it was a great fit leading to his first official IT related role, serving as an IT Analyst. Thomas is always learning new things and expanding his already impressive knowledge of the Canadian IT industry by tinkering with computers and new technology. Thomas also has a passion for aircraft simulation, so you may find him in his very own personal cockpit when not helping our growing client base.
Duy Lee
IT Analyst
A graduate of Sheridan College and holds a diploma as a computer systems analyst. Prior to joining IT Pilots, Duy has held positions within IT including network administration, Systems Analyst and recently joined IT Pilots as an IT Analyst. An avid basketball fan, Duy spends his downtime keeping fit by either heading to the gym, playing basketball, or chasing around his 4-year-old daughter! When it is time to wind down from the hustle and bustle, Duy entertains his passion for food, creating and cooking delicious meals for his friends and family.
Caedon Carnes
IT Analyst
Caedon is the newest IT Analyst of the IT Pilots team. While studying at the Nova Scotia Community College, Caedon completed his diploma as a Computer Electronics Technician. Outside of IT Pilots, Caedon enjoys training at the gym, dabbling in voice acting, video editing, and a variety of gaming and electronic tinkering. He really enjoys the constant curve balls that IT has to offer and enjoys exploring the world of evolving technology. His unique personality and demeaner has mirrored well with IT Pilots and our focus on great customer service.